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Privacy Policy

A legal disclaimer

  • All products of Kuzhali’s Masala are homemade food items prepared using natural ingredients.

  • Customers must review ingredient information before consumption to avoid allergies or intolerance.

  • Kuzhali’s Masala is not responsible for allergic reactions, dietary issues, or medical side effects resulting from the consumption of products.

  • Information on the website is for general reference only and should not be treated as medical or dietary advice.

  • Delivery delays may occur due to third-party logistics providers, weather conditions, or unforeseen factors.

Privacy Policy 

At Kuzhali’s Masala, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard customer data when you interact with our website or place an order.

1. Information We Collect

We may collect the following details during ordering or website interaction:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Payment details (processed securely through payment gateway)

  • Order history and preferences

We do not store credit/debit card numbers or banking login credentials.

2. How We Use Your Information

Your information is used only for purposes such as:

  • Processing and delivering orders

  • Providing customer support

  • Sending order updates and delivery notifications

  • Improving site experience and product offerings

  • Sending promotional messages (only if you opt in)

We do not sell, rent, or trade customer data to third parties.

3. Third-Party Services

We may share limited data only with trusted service providers such as:

  • Delivery partners

  • Payment gateways

  • SMS / WhatsApp / email providers
    These partners are authorized solely for order processing and communication.

4. Data Security

We follow reasonable security practices to protect your information. However, no online data transmission is 100% secure. Customers share data at their own discretion.

5. Cookies

Our website may use cookies to improve browsing and product recommendations. Users can disable cookies anytime through browser settings.

6. Promotional Messages

If you subscribe to offers or updates, you may receive marketing messages. You can opt out anytime by contacting us.

7. Policy Updates

We may update this Privacy Policy occasionally. The most recent version on the website will apply.

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